Transparency Policy

PixelForgez is committed to operating with openness and honesty in all aspects of our educational platform. This Transparency Policy explains how we conduct our business, handle information, and communicate with the people who use our services.

PixelForgez is an online educational platform specializing in Android mobile game development. We provide group sessions, individual lessons, and personalized learning paths to learners across the country. Our contact details are as follows:

We generate revenue through the sale of educational programs, individual tutoring sessions, group course enrollments, and subscription-based access to learning materials. We do not sell advertising space or user data to third parties for commercial purposes. Any partnerships or affiliations that may influence our content recommendations are disclosed clearly within the relevant sections of our platform.

We collect information necessary to deliver and improve our services. This includes account registration details, session activity, learning progress records, payment information processed through secure third-party providers, and communications submitted through our support channels.

Data collected is used to personalize learning experiences, process transactions, communicate service updates, and improve platform functionality. We do not use personal data for purposes beyond those stated at the time of collection without obtaining renewed consent.

We share data only with service providers necessary to operate our platform, such as payment processors, hosting providers, and communication tools. All third-party providers are bound by data processing agreements that restrict use of data to the agreed purpose. We do not sell, rent, or trade personal information.

All prices for courses, sessions, and subscriptions are displayed clearly before purchase. Applicable taxes or fees are shown at checkout. We do not apply hidden charges. Subscription renewals are communicated in advance, and cancellation procedures are straightforward and accessible within account settings. Refund eligibility and conditions are described in our Refund Policy, which is available on our website.

Our course content is developed and reviewed by qualified instructors with practical experience in Android mobile game development. We describe the scope, level, and expected outcomes of each program accurately. Where content is updated or revised, enrolled learners are notified of material changes. We do not make guarantees of employment or specific outcomes as a result of completing our programs.

Instructors on our platform are vetted for subject matter expertise and teaching capability. We do not misrepresent instructor qualifications. If an instructor is replaced or a session is rescheduled, affected learners are informed promptly and offered appropriate alternatives or compensation where applicable.

Our platform uses automated systems to suggest learning paths, match learners with instructors, and personalize content delivery. These systems rely on activity data and stated preferences. No automated process makes decisions that significantly affect a user's account status without human review being available upon request. Users may contact us to understand how a specific recommendation or decision was reached.

We send service-related communications as necessary for account management, session reminders, and policy updates. Marketing communications are sent only with explicit consent and include a clear unsubscribe mechanism. We do not use misleading subject lines or sender identities in any communications.

We implement reasonable technical and organizational measures to protect user data and platform integrity. In the event of a security incident that affects user data, we will notify affected users within a reasonable timeframe and describe the nature of the incident, the data involved, and the steps we are taking in response.

Our platform may integrate third-party tools for video conferencing, payment processing, analytics, and communication. A list of significant third-party service providers used in delivering our platform is available upon request by contacting support@pixelforgez.com. We review third-party providers periodically to ensure continued alignment with our standards.

If you have a concern about how we have handled your data, delivered a service, or communicated with you, we encourage you to contact us directly at support@pixelforgez.com. We commit to acknowledging complaints within 5 business days and providing a substantive response within 20 business days. If a resolution cannot be reached through direct contact, you may seek recourse through applicable regulatory bodies in your region.

We may update this Transparency Policy from time to time to reflect changes in our practices, services, or applicable requirements. When we make material changes, we will update the date at the top of this page and notify registered users through the platform or by email. Continued use of our services after such notification constitutes acceptance of the revised policy.

Questions or requests related to this policy may be directed to: